Get In Touch
Contact us for any queries that you may have
Call
Trading Hours
Mon - Sat: 09:00 - 19:00
Sun: 09:00 - 17:00
Contact Us
We will respond to you as soon as possible
Contact Us
We will respond to you as soon as possible
Orders
We recommend checking your internet connection as slow speeds may affect the order process. Alternatively, please contact us via email (orders@houseofclouds.co.za) or telephone (0823779605) and we will try and assist you in placing an order.
No, orders can be placed without creating an account.
An email will be sent to you confirming your order has been placed successfully.
Yes, visit our physical store at Edel Rd &, Atlas Rd, Beyers Park, Boksburg, 1459
Shipping
We charge a Flat rate of R79 shipping to anywhere in the country, which is much cheaper than most online retailers.
Usually, between 3 to 7 working days. Note that this is dependent on the courier company. However, if there are any unforeseen circumstances causing a delay you will be notified.
Once your order is placed, you will receive a tracking number and the name of the relevant courier that is being used to deliver your parcel. This tracking number can then be used to track your order on the courier’s website.
??
Yes, it is. When placing an order, please select the “Collect from pick up point” option. The address of pickup isEdel Rd &, Atlas Rd, Beyers Park, Boksburg, 1459. (Note this is not the physical address of the Business). Once at the pickup point, kindly contact us on our telephone (0749000900).